Official Payments Instructions - Engineering Permits- 1 -
CITY OF PISMO BEACH
Public Works Department/Engineering Division
760 Mattie Road, Pismo Beach, California 93449
(805)773-4656 / Fax (805) 773-4684
ACI Payments Website and Online Payments for Engineering Application Fees
***Before making an online payment, you must submit a Encroachment Permit
Application or Development Application and receive confirmation of fees from
the Engineering Division***
The City of Pismo Beach Engineering Division accepts on-line payments
for Applications via the ACI Payments, Inc. website
www.officialpayments.com.
Before making an online payment, you will need the following:
•Permit Number (ex: E23-0000XX or ENG23-0000XX)
•Site Address
•Fee confirmation (contact Engineering staff to to confirm the fee)
By using the ACI Payments, Inc. website:
•You can pay by Electronic Check, Visa, Mastercard, or American Express
(credit/debit options may vary)
•A service fee will apply (e-check $3.25 flat fee and 2.75% for credit/debit)
•For proof of payment, you must submit an e-copy of your receipt to your
encroachments@pismobeach.org.
Step 1
From the ACI Payments, Inc. Home Page, select ‘LOCAL PAYMENTS’:
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Step 2
Use the dropdown fields to enter the applicable jurisdiction information:
•State or Territory – California
•Payment Entity – Pismo Beach, City of
•Payment Type – Building/ Planning/Engineering Permit
***To use either debit or credit card payments, select ‘Miscellaneous Fee’ for ‘Payment Type’***
Step 3
Enter your payment amount, select payment option, then click ‘Continue’ to proceed with the
payment process.
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Step 4
You will be prompted to review and ‘Accept’ the payment service offered by ACI Payments, Inc. as
the authorized entity to which you are making a payment. Please review the Terms and Conditions
provided and click ‘Accept’ to proceed with your payment.
Step 5
If you already have an account through ACI Payments, Inc. you will be prompted to sign in. If not,
you will be prompted to either ‘Create an Account’ or ‘Continue as Guest’. For one-time payments,
you may continue as a Guest.
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Step 6
If continuing as ‘Guest’ or if you choose to ‘Create an Account’, you will be prompted to enter in
‘Payer Information’. Complete all required fields and select ‘Continue’ to payment.
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Step 7
Following payment, print a copy of the receipt and email to the Engineering Division
at encroachments@pismobeach.org.
If you have any questions concerning these instructions, please contact Erin Olsen, Managment
Analyst, at (805) 773-4656 or eolsen@pismobeach.org. If you have any questions regarding use of the ACI
Payments, Inc. on-line service, please contact Vanessa Garris, Finance Manager, at (805) 773-7085 or
vgarris@pismobeach.org.