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PBPD Annual Report 2020 2020 Annual Report Pismo Beach Police Department A Nationally Accredited Law Enforcement Agency Table of Contents 01 | Chief’s Welcome 03 | Adapting to a COVID-19 World 04 | Staying Connected & Giving Back 05 | Support Services Division 06 | Operations Division 07 | Special Assignments 08 | Highlights 09 | Recruitments and Hirings 10 | Demographics 11 | Statistics & Analysis 13 | Recognitions 14 | Retirements 15 | Eagerly Anticipating 16 | Connect With Us Chief’s Welcome Welcome to the Pismo Beach Police Department 2020 Annual Report. It’s hard to believe we all got through 2020 together and we cannot thank you enough for taking the time to look through the following pages and see how your police department fared through the year. Though none of us had ever been through a pandemic of this magnitude, we not only worked through it as a community and learned to live within its confines, but the department accomplished some routine and expected goals as well. First and foremost, our hearts and prayers go out to those who suffered a tragic loss and/or survived this horrible virus; we will stay steadfast in doing our part in the community to see this through. We all look forward to enjoying our beautiful city with friends, family, and community as we did before these tough times. Thank you all for your continued support of our mission during many hard moments and making us all feel as one large team. As the pandemic reached our state in late February, the police department was making plans to address and respond to what turned out to be an ever-changing list of orders and regulations on both a state and local level. With all but essential businesses closing their doors and our neighborhoods fully resided, we knew we had to get an abundance of support and patrol out there to make sure empty businesses did not get victimized and our neighborhoods felt safe with us constantly in them. We shifted our focus away from traditional routine patrol and averaged 1,100 individual location checks a week. However, within a month, our beaches were packed and we ended up in a never ending spring break. This meant, we also had to use all hands available to get beach patrol up and running without losing presence in the commercial or residential areas. I’ve never been so proud to see the men and women of the police department using all available resources and new ideas to accomplish this while at the same time showing so much compassion for those in our closed business community and those sheltered at home for such a long duration. You would not believe how many conversations I overheard among police department members conveying how lucky they were to be working as usual in the community and how badly they felt for those who could not be. With schools closed and so many working remotely, the beach was packed as folks found a way to find some enjoyment while outside and distanced. Though special events in the city were postponed, the police department still needed to plan for the large crowds who continued to come for summer, holidays, and day trips. The department geared up for Memorial Day, 4th of July, St. Anthony’s, and Labor Day. Again, there were no formal events but folks still enjoyed our sunshine, cool beaches and outdoor dining, so preparation for the crowds was still warranted as with any other year. July and August were very big months for the Pismo Beach Police Department. After another four years of annually demonstrating compliance to the Commission on Accreditation for Law Enforcement Agencies (CALEA), 1 2 it was time again to host an on-site assessor team to inspect the agency and our compliance to standards to include community interviews and a town hall meeting. Not only did we pass with flying colors on our 4th re-accreditation and 5th overall, but we also worked diligently to have our communications center accredited with a stand-a-lone independent accreditation through CALEA. We are now the only municipal police communications center in California to have the national accreditation through CALEA! With all the work completed in dispatch for accreditation, combined with the highly professional dispatch staff, we began dispatching part-time for a neighboring agency. I am very proud to announce in this report that we will be contracting full dispatch services to that agency very shortly. We will also be entertaining a contract with one additional agency which would really increase efficiency and reduced cost to us all. Through the pandemic, protests, and adjusting to life under “Shelter in Region” orders, the police department continued to police as expected. Crime began to rise with $0 Bail and the early release of inmates to avoid covid spread in correctional institutions. We had to adjust back to our most recent policing models and normal activities resumed. You will see our activity levels and workload assessments throughout the provided data in this report. In closing, I will have retired by the time this report is released. I will never be able to convey my gratitude and deepest appreciation to the City of Pismo Beach. Having served this community my entire professional career, promoting through every rank and position, my heart is without doubt heavy. Finalizing my career as your Chief of Police for the finest police department in the country has been an honor and a privilege over the last seven years and I am not able to put it into words. The members of this police department are the most professional, ethical, honest, and enthusiastic, of any organization I have seen. Working amongst them, much less leading them, has been the ultimate honor. Having the opportunity to perform the work you love, in a community like Pismo Beach, for people who trust and support your efforts, is an indescribable blessing. And for all of these reasons, I thank you from the bottom of my heart. Sincerely, Chief Jake Miller Adapting to a COVID-19 World 3 As a department, we had to be mindful of the changes that were occurring in our community and be prepared to respond in ways we haven ’t before. During the significant shutdown of businesses in the Spring and Summer, our business checks increased by 591% as we needed to ensure that crimes of opportunity were not increasing. Chief Miller formed an Advisory Committee in 2020 that was scheduled to have its first meeting in mid -March, right as the pandemic was on the rise. The Committee, having been comprised of community members throughout all 12 MyCop Zones, would provide suggestions and feedback regarding issues that impact the safety and quality of life for Pismo Beach residents, business owners and visitors. Although the Committee was delayed in meeting because of COVID, plans are in motion to reconvene once safe to do so. Run With The Cops was modified this year to encourage participants to complete a 5k run or walk safely at home or in an outdoor open space and post photos to our social media outlets. We were happy to see a great response from the community and Police Department staff. The outpouring of thanks to our department from the community during this difficult time has been overwhelming. In response to our staff’s hard work, compassion and sacrifice, the community responded with an abundance of flowers, cards, posters and delectable treats. We extend our thanks to the community for reaching out to us at a time when struggle and adaptation was a part of everyone’s story. The COVID-19 pandemic was a major shock to the world and many have struggled to adapt; fear, job loss, family, personal health and exhausted resources have become a reality for so many good, hard-working Americans. The members of the Pismo Beach Police Department, from the sworn personnel to the civilian staff, were deeply grateful to be employed and safe during these critical months. Chief Miller, Detective Mytych and local citizens enjoy a celebratory donut following the run at Surfside Donuts. Staying Connected & Giving Back 4 With 36 consecutive years of hosting the Thanksgiving Dinner at the Pismo Beach Veteran’s Hall, the Pismo Beach Police Officer’s Association (POA) regretfully canceled it this year due to public health concerns. Fortunately, the Police Officer’s Association was still able to make a positive impact on the community with the donation of approximately 2,000 pounds of un-cooked turkeys to the U- Pick Pantry of Pismo Beach. (From left to right: Officer Smith, Commander Herlihy, Pastor Gina Nicola, Corporal Weimer, Officer Laughlin) Left: The International Footprint Association, California Central Coast Chapter #73 presented awards to Dispatcher Monika Gunn and Officer Chris Siglin in recognition of their commitment to the highest standard of excellence in public safety. Right: In June 2020, Detective Danielle Mytych hosted a D.A.R.E. Gradua- tion for advancing students at Shell Beach Elementary School, complete with gift bags, activities and helpful reminders to stay drug free. During the Shelter in Place Order, the Police Department conducted 1,100 Business Checks, on average, per week Support Services Division 5 The Support Services Division consists of Administration, Communications Bureau, Records Bureau, Crime Analysis Bureau, Investigations Bureau including the Special Problems Unit and Property and Evidence. The Communications Bureau includes 6 full-time Dispatchers and the Support Services Supervisor. This dedicated team works fluidly with one another to activate police, fire and ambulance to emergency calls in record time. They pay close attention to the details that callers provide, so information can be passed on to those in the field. Having complete information ensures the safety of the responding personnel and the citizens involved. With updated technology, dispatch can identify mobile phone locations with ease. Necessary information can be sent directly from the Dispatcher ’s console to an Officer’s vehicle laptop without delay. In August, the Pismo Beach Police Department entered into a part -time agreement with a neighboring city to provide dispatch services nightly from 11:00 pm – 7:00 am. Among the many benefits, this agreement allows our dispatchers to approach priority calls on a regional level and provide a higher quality of service and standards to both cities. Pictured left: Dispatcher Delkener on a 9-1-1 call. In February 2020, Harmony Brown was welcomed as the Secretary to the Chief of Police. Harmony comes to us with over 20 years of experience in a variety of roles in government and law enforcement agencies. She assists the Chief of Police with City Council update reports, processing invoices and purchase orders, ordering supplies/ equipment, coordinating staff travel arrangements, managing the Chief’s calendar as well as many other administrative duties. Pictured: Dispatcher Moskowitz, Secretary Brown, Dispatcher Rabaut The Pismo Beach Investigation Bureau is comprised of an Investigative Sergeant, one full -time Investigator and one part time Investigator. The bureau also oversees activity of the Special Problems Unit officer assigned to the County ’s Special Operation Unit and the Community Services Officer who manages property and evidence. The Investigation Bureau works directly with the FBI, US Secret Service, Homeland Security, Joint Regional Intelligence Center, local and outside law enforcement agencies and the San Luis Obispo District Attorney’s Office in order to solve and help reduce crime in the city of Pismo Beach. Due to its small size the bureau utilizes all available resources in order to conduct large scale investigations. During the course of 2020, Investigators reviewed over 600 cases, pursued 269 active cases, served 46 warrants, closed 210 cases, and conducted 10 background checks for Concealed Carry Weapon (CCW) permits. Investigators were responsible for solving numerous counterfeit and fraud related investigations, burglary cases as well as c ases including rape and child molestation, child pornography, robbery, assault on officers resulting in injury, kidnapping, and suspicious death cases. 6 Operations Division The Operations Division encompasses all aspects of the Patrol function which includes the Traffic Division, Reserve Officers and Citizen Volunteers and oversees the Parking Bureau, K-9 Team, S.W.A.T. Team, temporary holding facility, the D.A.R.E. Program, MyCop Program, Special Events Planning and the Emergency Operations Center. Pictured above: Sergeant Souza, Commander Herlihy, Sergeant Trimble, Detective Sergeant Hernandez, Sergeant White Pictured below left: Officer Siglin responds to a call of a vehicle versus a fire hydrant in downtown Pismo Beach. Pictured below right: Detective Mytych (center) collaborating and training with a variety of county agencies. Special Assignments 7 Special assignments support our continuous effort to adapt to the latest technologies, update new ideologies and maintain proven methods of law enforcement practice and training to provide top-quality service to the public and a rewarding work environment for employees. Patrol staff has the opportunity to involve themselves and train in a wide-variety of specialty assignments including Motor- cycle/Traffic Officer, K9 Handler, Detectives, D.A.R.E. Officer (Drug Abuse Resistance Education), D.R.O.P. Officer (Downtown Resource Officer Program), S.W.A.T. Officers (Special Weapons and Tactics), Department Rangemasters, Color Guard and G.T.F. Officer (Gang Task Force). Above: Sergeant White, Corporal Weimer and Sergeant Trimble prepare to monitor the streets on a busy weekend. 8 Highlights In June, a fast-moving wildfire closed U.S. 101 and threatened about 100 homes. Pismo Beach Police Officers evacuated many residents for several hours until progress had been made against the blaze. At one point, flames burned right up to houses in the Shell Beach area, but efforts from CAL FIRE/San Luis Obispo County Fire prevented any building damage. Police resources were further committed to traffic control, as vehi- cles from the freeway were sent to surface streets within the city, causing congestion and confusion. Ultimately, about 400 acres were subject to its fury. The great partnership between the Pismo Beach Police and CAL FIRE/San Luis Obispo County Fire empowers both agencies to respond quickly and efficiently as a cohesive team. CALEA Accreditation The department continues to take great pride in its nationally accredited status through the Commission on Accreditation for Law Enforcement Agencies (CALEA). 2020 marks the 13th year that the department has operated under the strict law enforcement guidelines and standards set forth by the Agency. In addition, the Department sought out its first independent accreditation of the Communications Center. Accreditations and re-accreditations happen every three years and, in August, the department showcased its performance to CALEA assessors during a 2-day virtual inspection. We were given rave reviews and perfect scores. In November, members of the department along with the City Manager appeared virtually before the CALEA Commissioning Panel. Based on the assessors’ report and our interview with the panel, the Department was granted re- accreditation for our 484 Law Enforcement Division Standards and Initial Accreditation for our 206 Communication Division Standards. This milestone makes Pismo Beach Police only the 4th Communication Center in California to be awarded National Accreditation. Many thanks go out to our Accreditation Manager, Sherry Lange, for keeping us on track and for her tireless work in preparing the department for this momentous accomplishment. Below: Support Services Supervisor Channell and Dispatcher Fuerte assess the changing fire in real time. Recruitments & Hirings 9 Law enforcement recruitment is often a challenging process. Multiple factors contribute to a very small pool of candidates to choose from. As larger numbers of officers retire or move on, numerous national, state, and local agencies have been competing to find the best lateral officer, academy graduate, or entry level candi- dates from a dwindling pool of qualified individuals willing to go into public service. The candidates must make it through a long application and testing process, then make it through a rigorous training program. In 2020, the Pismo Beach Police Department initiated a recruitment campaign. We were looking for men and women who wanted to serve Central Coast citizens and keep this area one of the best in the world. We were successful in finding two such recruits whom Pismo Beach is currently sponsoring through the Allan Hancock Police Academy. They will soon join the ranks of officers who protect and serve Pismo Beach. Two additional great officers came to us in 2020. Officer Pullen (shown left) originally hails from New Zealand, but has become a California Central Coaster through and through. Officer Hanson (shown above, far right) joined our agency from the local California Department of Parks and Recreation Division. Both officers have been great assets and team members. Sergeant Herlihy (shown above, far left), who started his career here at Pismo Beach Police 14 years ago, promoted to Operations Division Commander in December 2020. In his brief time thus far, he’s already launched a new program, the Municipal Code Enforcement Team. He brings a fresh new perspective to the Administration and is enjoying his new assignment. The Parking Enforce- ment Division has seen many great additions this year to include three new Parking Enforcement Officers. Parking Officers Koepp, Liang and Rodriguez are hard at work to enforce the rules in the paid parking areas throughout the city. Parking Supervisor Alcala, along with Parking Officers Berkeley and Ramirez have been long-standing, vital members of the Parking Enforcement Division. Shown right (left to right): Parking Officers Rodriguez & Ramirez, Commander Herlihy, Parking Supervisor Alcala, Parking Officers Koepp & Liang during a training session. 10 Demographics Service Population Available Workforce Sworn Officers # % # % # % White Non-Hispanic 6,510 85% 110,021 62% 13 65% Hispanic Latino Any Race 715 9% 36,903 21% 4 20% Other 383 5% 27,250 15% 3 15% Black Non-Hispanic 47 1% 3,659 2% 0 0% In our quest to provide exemplary service to the citizens of Pismo Beach, it is essential that we understand who it is we serve. We stay current on local demographics and social and economical shifts that effect that everyday lives of the people we serve. Race Percent White 63% Hispanic 29% Black 5% Other 3% Race Percent White 70% Hispanic 23% Black 4% Other 3% Statistics & Analysis 11 Part 1 Crimes Part 1 crimes include felony crimes against people and property. Larceny (theft) has proven to be the most common Part 1 Crime in Pismo Beach. In 2020, the City of Pismo Beach experienced a 9% reduction in Part 1 Crimes compared to 2019, 44% reduction compared to 2018. 12 Communications Center Patrol Division Calls for Service saw the rise it did largely due to the increase in self-initiated activity as Officers conducted security checks and extra patrols during the Shelter-at-Home CALL TYPE % CHANGE Calls for Service ↑ 38% 9-1-1 Calls ↑ 27% Admin Calls ↑ 13% Recognitions 13 Officer Erik Jimenez was chosen as the Officer of the Year and Support Services Supervisor Anita Channell was chosen as Employee of the Year by their peers. The department is very fortunate to have these two outstanding employees. Officer Jimenez has been with our department for 3 years and has shown immense drive and passion to his job with dignity and respect for others. This passion, along with his awareness of teamwork has made him a stellar officer. Erik was awarded the prestigious Meritorious Award for his response during a dangerous and withstanding manhunt in Paso Robles in June 2020. He represented himself and the department with honor and we’re proud of him. Support Services Supervisor Anita Channell is earning the Employee of Year award for the third time in her career. Having started as a Public Safety Dispatcher 14 years ago, she promoted to Support Services Supervisor in 2012. Anita oversees dispatch, records and the crime analyst division. She has also been a critical member of the CALEA Accreditation Team, promoting to CALEA Accreditation Manager in 2020. Her cheerful attitude and endless energy make her a pleasure to have. Top: Officer Erik Jimenez during his role as a member of the Honor Guard. Above left: Support Services Supervisor Anita Channell. Above: Officer Patrick Rockwood was promoted to Motor/Traffic Division in 2020. The picture captures him in training. Left: Officer Chris Siglin was honored in 2020 by Mothers Against Drunk Driving (MADD) for having secured 25 or more arrests in the year, as well as his efforts that resulted in 50 DUI arrests. 14 Throughout his 23 years of service to the community of Pismo Beach, Commander Shawn Singleton enjoyed many wonderful experiences and assignments… and some not so fun ones. Some of his special assignments include K-9 Handler, Field Training Officer, EVOC Instructor, Volunteer Program Coordinator, Traffic Sergeant, Training/Scheduling Coordinator and Investigations Sergeant. By far, his favorite assignment was that of a Motor Officer. Commander Singleton was born in Fresno, CA and raised in Arroyo Grande. Having graduated from the Allan Hancock College Police Academy, he was hired by Pismo Beach Police shortly after as a Police Officer. He worked his way through the ranks to become a Police Corporal, Police Sergeant, and retiring as the Operations Division Commander. Shawn feels fortunate to have served in the community he grew up in and it shows. He was chosen for Officer of the Year three times (1999, 2001, 2007). Known for being quite handy, Commander Singleton has many plans to restore old cars, motorcycles as well as renovate his house, but mostly spend time with his wife and kids. As a department, we are thankful for his unyielding commitment to the community and to his peers. Left: Singleton with his K9 Dido Below left: Conducting bicycle patrol downtown. Below: Singleton enjoying his favorite assignment of all, motor/traffic division. Retirements Eagerly Anticipating 15 As a department, as community members, as citizens who have sworn to protect and serve the community of Pismo Beach, we eagerly invite you and your family, once safe to do so, to join us again for these fun, community events. Until then, stay healthy and happy! K-9 Demo Run with the Cops Pizza on the Pier City to the Sea Torch Run DARE Graduation Connect With Us 16 Online Reporting System The Pismo Beach Police Department prides itself on being available 24/7 to the community. To this end, we hesitated to implement an online reporting system, as we want each caller to feel heard and valued and we wondered if this process would convey a different message. With the pandemic, however, we recognized that many callers wanted and appreciated the ability to file a report without contact, so the reporting system was launched in 2020. Using this system allows you to submit a non-emergency report for the following incidents immediately and print a copy of the report for free:  Suspicious Circumstances  Harassing Phone Calls  Theft (under $950)  Hit and Run This system is intended for non-emergency incidents that occur within Pismo Beach City limits, except identity theft which are filed where you reside. If there are no known suspects and the incident did not occur on the freeway, visit www.pismobeach.org or the MyCop App to file today.  Vandalism/Graffiti  Animal Complaints  Abandoned Vehicle  Lost Property (Not to include firearms, narcotics, or license plates) MyCop App for Your Phone Get quick access to a police officer, press releases, police contacts, parking information, city services or report an issue easily with the MyCop App. This innovative program connects residents and business owners with an officer that specializes in quality of life issues within your area. You can register to get alerts for areas of the city that concern you, by choosing from 12 different divided zones. Open communication between the police department and the community helps keep our little corner of the universe a paradise for all. Consider partnering with us by downloading this free resource on your cell phone; visit Play or the App Store and search “Pismo Beach Police Department”. If you have an emergency, always CALL 9-1-1 PISMO BEACH POLICE DEPARTMENT ANNUAL REPORT 2020 Produced by Harmony Brown, Secretary to the Chief 1000 Bello Street Pismo Beach, CA 93449 (805) 773-2208 www.pismobeach.org/police