PBPD Annual Report 2016ANNUAL REPORT
2016
PISMO BEACH POLICE DEPARTMENT
A NATIONALLY ACCREDITED LAW ENFORCEMENT AGENCY
PUBLIC SUPPORT
Our community has given an outpouring of thanks
to our department over the last year. They have
shared their amazement for our staff’s hard work,
compassion and sacrifice. This dedication and
professionalism, the drive, tenacity, and innovation
is trademark to Pismo Beach PD. The high quality
and high expectations of this department have
become a natural way of doing business and it’s
what our citizens deserve. We are so grateful for
the expressions of kindness we’ve received in the
form of donuts, flowers, cards and posters. These
make a huge impact to our staff knowing that we
are appreciated.
PISMO BEACH POLICE DEPARTMENT ANNUAL REPORT 2016
A Pismo Beach Police Department Honor
Guard member places a single rose in front
of a photo of a fallen officer during the
2016 Peace Officers Memorial.
Contents
PUBLIC SUPPORT / INSIDE COVER
CHIEF’S MESSAGE / 2
DOOR TO DOOR / 4
ACCREDITATION
DEPARTMENT INSPECTION
PARKING BUREAU IMPROVEMENTS / 5
MY COP UPGRADE
ACTIVE SHOOTER TRAINING / 6
MOBILE FIELD FORCE UNIT
CRITICAL INCIDENT TRAINING EXPANDS
TO ALL CITY EMPLOYEES
EMPLOYEES OF THE YEAR / 7
BABIES AND MORE BABIES
RACIAL DEMOGRAPHICS
2016 GOALS & ACCOMPLISHMENTS / 8
2016 CRIME & ACTIVITY STATISTICS / 10
INVESTIGATIONS / 12
THIS IS HOW WE STAY CONNECTED / 13
K9 FUNDRAISING EFFORTS / BACK COVER
PISMO BEACH POLICE DEPARTMENT ANNUAL REPORT 2016
CHIEF’S MESSAGE
Welcome to the Pismo Beach Police Department 2016 Annual Report. Once again, I would like
to thank you for taking the time to review how your police department performed in 2016 and
what we can look forward to on 2017. I hope you will find on these pages that your police
department continues to operate efficiently, offers a high level of customer service, and
adheres to the highest standards recognized at the national level. 2016 was a successful year
with many accomplishments, both planned and unexpected, spanning from small to large, and
I am pleased to report the department continues to explore options to provide even better
service tomorrow than we did yesterday.
2016 started out with a sense of stability. We began the year by hiring two officers that put us
closer to full deployment. One of those officers, a lateral, decided to return to his previous
department. That position along with an injury that pulled one of our academy recruits out of
the academy, put us back to where we were mid-2015. Once again, the Support Services
Division began several recruitments in hopes of finding the caliber of employees our community is used to employing.
Also, we found the need to proceed with a five year audit of the Parking Bureau which the department had absorbed in
July of 2015. This audit was necessary to resolve budget issues, inadequate staffing planning, and new regulations that
would bring that bureau up to department expectations and CALEA accreditation standards. This was a two month long
project that kept the Operations Division and the Chief’s Office busy as it led to policy reform, budget analysis and
revision, Council action, and personnel changes. Almost immediately, 2016 looked to be another year of change rather
than stability.
In March of 2016, data collected demonstrated that misdemeanor larceny crime levels were consistent to the increase
observed state-wide. Most communities were witnessing similar levels and data analysis showed that 93% of thefts were
from unsecured locations such as from vehicles, garages, sheds and other storage. The department needed to get the
word out to the community that diligence was needed to secure these locations. A door -to-door flyer distribution
program was quickly implemented. It took just over 3 weeks to knock on every door in the City with the results being a
reduction in petty theft. More specifics on this program are highlighted in this report.
As spring 2016 approached we continued to strengthen and continued our many outreach programs. “Run with the
Cops” had record participants in both our spring and fall runs. We participated in and/or hosted over 20 events including
our annual Pizza on the Pier, Brief the Chief, Special Olympics Torch Run, Back -to-School Traffic Safety Program, a robust
Halloween Safety Program, Start Smart Teen Driver Education Program, Operation Surf, Annual Turkey Dinner for the
Less Fortunate, and Secret Santa Deliveries. We find great value in these programs and believe in the legacy of many of
them.
Summer of 2016 was filled with preparation for the department’s fourth on -site assessment from the Commission on
Accreditation for Law Enforcement Agencies (CALEA). Our Accreditation Manager, Sherry Lange, had us in great shape as
far as documentation of compliancy for the 492 standards were concerned. However, the station needed to be prepped,
the staff needed the pre on-site training, public relations plan confirmations and other details needed to be finalized. As
2
scheduled, the assessment team arrived during the first week of August and after four days of microscopic evaluation,
the Pismo Beach Police Department Accreditation Team felt very confident of reaccreditation. In November 2016, the
Accreditation Team, along with the Mayor and City Manager, attended the CALEA Accreditation Commission in
Charleston, South Carolina where we were re-accredited Gold Standard with Excellence.
One of the goals moving forward is the department’s direction towards intelligence led policing. Fall of 2016 was
spent planning and developing a strategy to begin this endeavor. I hope to be able to report to you next year that the
Pismo Beach Police Department has a formal data analysis program with GIS ability to move us from the current
collection and collation to actual analysis, dissemination, and action based policing. This will tie into the new and
improved “My Cop” program to include a mobile device app where crime statistics by city zone will be made available
as well as several additional features.
2016 was a successful year and once again the men and women of the Pismo Beach Police Department met the
challenges both planned and unplanned. Their professionalism, patience, and dedication to the safety of the
community and visitors continued to be unwavering and I’m proud to serve amongst them. Soon, we will add
“adaptive” and “flexible” to our value statement as our personnel are becoming very proficient at these attributes. We
feel next year will be one of stability, accomplishment, and growth but will meet whatever challenges are presented.
Thank you again for taking time to review our annual report and for the continued support of your Pismo Beach
Police Department.
Sincerely,
Chief Jake Miller
3
Peace Officers Memorial 2016 in Atascadero
DOOR TO DOOR
In March of 2016, statistical data
collected and collated showed the
City of Pismo Beach was experi-
encing an approximate 41% rise
in petty theft. State-wide data
was showing 43% and other local
cities were experiencing 41%-
43% as well. It is believed that
changes in legislation beginning
originally in 2011 and again in
late 2014 may have exacerbated
the problem. Whatever the
cause, it was up to the PD to try
and find a solution. As the
collated data was analyzed, it demon-
strated that in 93% of the cases,
property stolen was from unlocked
vehicles, garages and sheds. The
police department continued to make
arrests for these crimes utilizing patrol
methods and policing models
developed specifically for the issue.
But the glaring data point highlighting
the crime of opportunity needed to be
addressed. A flyer was prepared for
distribution outlining ways that
individuals could proactively keep
themselves from being victimized. The
only way to insure contact with
every resident was to knock on
every door. Patrol Staff, Investiga-
tive Staff, Admin Staff, and
volunteers delivered the message to
every door in Pismo Beach begin-
ning with the most vulnerable. The
program, named “Door to Door
Chief’s Brief,” took just over 3
weeks. April of 2016 saw a decrease
of 22% in petty theft from unlocked
vehicles, garages and other storage
areas. May of 2016 also saw a
reduction of 12%. Initially the
program was a great success but as
months went on the rate slowly
climbed. Though it did not increase
back above 35%, it reminded us that
we must constantly use our outreach
programs to relate to our community
crime prevention awareness.
PISMO BEACH POLICE DEPARTMENT ANNUAL REPORT 2016
2016 Highlights
ACCREDITATION
The department continues to take great
pride in its nationally accredited status.
2016 marks the 9th year that the depart-
ment has operated under the strict
guidelines of standards set forth by the
Commission on Accreditation for Law
Enforcement Agencies (CALEA). Re-
accreditation happens every three years
and in August of 2016 the department
showcased its performance to CALEA
assessors during a 3-day on-site inspection.
We were given rave reviews and perfect
scores. In November of 2016, members of
the department along with the Mayor and
City Manager appeared before the CALEA
Commissioning Panel in North Charleston,
South Carolina. The department was
awarded reaccreditation with excellence.
Many thanks go out to our Accreditation
Manager for keeping us on track and for
her tireless work in preparing the depart-
ment for this momentous accomplishment.
DEPARTMENT INSPECTION
Each year the chief of police performs an
inspection of his staff to review equipment
readiness and professional quality standards.
It is a rare opportunity that the department
gets to gather as a group collectively so this
year the Chief capitalized on the opportunity
by hosting a barbecue following the inspec-
tion. He invited friends and family to attend
the inspection and the barbeque and had a
photographer on hand to take officer and
family photos as well as an all-department
portrait.
4
PARKING BUREAU IMPROVEMENTS
In its continuing effort to improve service
and convenience, the City of Pismo Beach
is exploring various parking and traffic
circulation solutions. The City of Pismo
Beach has contracted with Walker Associ-
ates to provide a complete parking study
and provide recommendations for both
the possible expansion and streamlining
of the existing paid and timed parking
areas. The Walker parking study provides
a roadmap to the future, identifying
possible future needs and options. The
Parking Advisory Committee is currently
analyzing the recommendations to make
sure any future decision will be a good fit
for the City of Pismo Beach, its citizens
and visitors alike.
As part of the integration of the Parking
Bureau into the Police Department, new
goals and increased enforcement were a
priority to both the City Council and local
businesses. Part way through the year, the
timed parking area was expanded north
and previous month limitations were
lifted making timed parking year round. It
was quickly determined that focusing on
further timed parking enforcement on
Price Street was extremely labor
intensive, placing the Parking Bureau in a
possible budget crisis as there had not
been prior planning for this level of
enforcement. In an effort to ensure the
most responsible use of City funds, a five
year audit of productivity and labor
requirements was performed and as a
result budget adjustments were made to
ensure full service and fiscal responsibil -
ity for the future.
In response to the retirement of the
previous Parking Supervisor, a new
Parking Supervisor was hired. Several
new Parking Enforcement Officers were
hired to ensure the goals of the Bureau
could be upheld.
In 2016, the parking program has proven
to be effective in increasing activity and
encouraging compliance.
MY COP UPGRADE
In 2009, the Pismo Beach Police Department implemented a
new form of community oriented policing called the My Cop
program. This program aimed at addressing quality of life
issues and concerns of the community with the overall goal of
enhancing the police and community partnership through
improved communications between our police officers and
citizens. It focused on a full service personalized policing
approach where an officer could work in partnership within
designated neighborhoods to identify and solve problems in a
non-traditional manner. The My Cop program divided the city
into nineteen zones. An officer was assigned to each zone to
make personal contact with the citizens and businesses served
in those zones via email communication.
This year the Pismo Beach Police Department is looking to
upgrade its My Cop program to a social media platform by
developing an App. Citizens can download this app to their
mobile device and receive real time alerts on activity in their
zones. They can also ask general law enforcement
questions, report recurring neighborhood issues or suspicious
activity, parking violations, recurring noise complaints, and
other quality of life issues not requiring an immediate response
directly to their Cop. The new upgraded program will be
divided into twelve zones. Look for the roll out of the new
Police Department App soon in 2017.
My Cop zones soon to be
used in the PD’s new app.
5
CRITICAL INCIDENT TRAINING EXPANDS
TO ALL CITY EMPLOYEES
In response to multiple high profile critical incidents that have
recently occurred nationwide, the City of Pismo Beach
management team decided to expand critical incident/active
shooter training to include all City employees. The first of
these trainings was held in December and focused on active
shooter incidents, providing the history of such events and the
evolution of law enforcement’s response to them. Meaningful
discussion was facilitated and employee pre -planning was
encouraged. The training was intended to educate employees
on the dangers of modern, rapidly developing critical
incidents, to foster thought and planning, and to provide the
tools necessary for survival in such incidents.
Based on feedback from the program, the City of Pismo Beach
will be continuing the training on an ongoing basis to ensure
to recent strategies are employed.
PISMO BEACH POLICE DEPARTMENT ANNUAL REPORT 2016
ACTIVE SHOOTER TRAINING
The Pismo Beach Police Department conducted an active
shooter/critical incident simulation and training in
conjunction with the Grover Beach Police Department,
Arroyo Grande Police Department, Cal Fire Pismo Beach,
Five Cities Fire Authority, San Luis Ambulance, Lucia Mar
School District, and The Red Cross. The training was held
at Judkins Middle School in Pismo Beach during non -school
hours and consisted of two 8 hour intensive training days
to ensure the most employees from each of the represented
agencies could participate. Even though the Pismo Beach
Police Department annually trains in rapid evolving violent
incident training, Command level officers and managers
from each of the involved agencies agreed that an active
shooter type critical incident will necessitate the response
of all neighboring agencies and a collaborative training
would be beneficial. The training was very successful and
all agencies will replace their individual annual exercises
with this cooperative joint training with each of the three
law enforcement agencies hosting on a rotational basis.
6
PISMO PD HIRES RECRUITS
Law enforcement recruitment has been a tough process
of late. Multiple factors contribute to a very small pool of
candidates to choose from. As larger numbers of officers
retire or move on, numerous national, state, and local
agencies have been competing to find the best lateral
officer, academy graduate, or entry level candidates from
a dwindling pool of qualified individuals willing to go
into the public service. The candidates must make it
through a long application and testing process, then
make it through a rigorous training program. In 2015,
the Pismo Beach Police Department initiated a recruit-
ment campaign aimed at finding the best local candidates
from the Central Coast area. We were looking for local
men and women who wanted to serve Central Coast citi-
zens and keep this area one of the best in the world. We
were successful in finding three such local recruits whom
Pismo Beach is currently sponsoring through the Allan
Hancock Police Academy. They will soon join the ranks
of officers who protect and serve Pismo Beach.
Photo courtesy of the Allan Hancock College Law Enforcement Academy webpage
5%
1%
9%
85%
1%
9%
20%
70%
3%3%
29%
65%
1%
4%
27%
68%
Other Black Hispanic White
Pismo Beach Field Iinterviews Citations Arrests
RACIAL DEMOGRAPHICS
The Pismo Beach Police Department strives to provide law enforcement equally and fairly
without discrimination toward any individual or group. It is the practice of the department to
provide services and enforcement regardless of race, ethnicity, nationality, sexual orientation,
gender, religion or cultural background. This graph show the racial makeup of Pismo Beach
as compared to the racial composition of common police activities.
The City of Pismo Beach is a tourist community, which attracts tens of thousands of tourists
each year to our beautiful beaches. Additionally, the surrounding cities and communities in
the area have a significantly different demographic base than the City of Pismo Beach.
These communities also frequent Pismo Beach on a regular basis and have a significant
impact on our statistics. Taking into consideration the City’s tourism demographics, and the
demographics of the surrounding communities, our statistics appear to
be within reason with the area demographics and service population.
These percentages have remained fairly consistent throughout the
last 10 years.
5%
1%
3%
1% 1%
9%
3% 4%
9%
20%
29%
27%
85%
70%
65%
68%
Pismo Beach Field Interviews Citations Arrests
EMPLOYEES OF THE YEAR
Officer Kyle Carson was selected as the Officer of the
Year and Dispatcher Deborah Moskowitz received
the Employee of the Year award. The department is
very fortunate to have these two outstanding
employees. Officer Carson has just barely been on
with the department for a year after graduating the
academy but has already shown the maturity of a
seasoned officer. His genuine kindness and
teamwork combined with his drive for police work
make him a stellar officer. Dispatcher Moskowitz
came to us after many years with another agency so
we benefited right away from her experience. Her
sweet spirit and cheerfulness make her a pleasure to
have on shift. We thank them both for their
contributions to this department and the City and
wish them many more successful years with the
Pismo Beach Police Department.
BABIES AND MORE BABIES
Our PD family is growing! This
year alone five babies were born
to officers and dispatchers in our
agency. We love the opportunity
to see these little bundles of joy
when their parents bring them
by for a visit.
7
2016 GOALS AND
ACCOMPLISHMENTS
The Chief meets annually with command staff and sergeants to assemble goals for the coming year
that are measurable, obtainable, financially feasible, and beneficial for the department and community.
Some goals are cyclical, like accreditation, others upgrade or plan for new programs or equipment,
and still others address problems or proactivity design new enhancements to police services. Goals
are set for both divisions in the department, Operations and Support Services, and progress is
reviewed at monthly staff meetings. There were 18 goals set in 2016 of those, 8 were accomplished, 9
are in process and 1 is on hold. This year our biggest goals were to fill six Police Officer positions and
to upgrade our Dispatch Communications systems. These goals will be fully accomplished in January
2017 with the bulk of the planning and legwork being performed in 2016.
PISMO BEACH POLICE DEPARTMENT ANNUAL REPORT 2016
8
Fill six (6) Police Officer positions -
Recruitment has been on-going
since 2015 and at the close of 2016
all six vacancies have been filled.
Three of the six positions were filled
by Police Recruit trainees who are
being sponsored to attend the local
police academy. They are set to
graduate in June of 2017.
Upgrade the 911 System - This is the
computer based phone system used
by Dispatchers to answer 911 calls
and perform switchboard functions
for emergency and non-emergency
calls. Every five years the state
provides grant funding to upgrade
this system. This year the upgrade
will include a smaller infrastructure
with more capabilities and be a
stand-alone system.
Upgrade the Dispatch Radio System -
This is the system used by
Dispatchers to communicate with
officers in the field. The radio system
used to be part of the 911 phone
system, however they have now
been split and are being handled by
two different vendors. Enhanced
features include modular, simplified
components that are easier to
upgrade and troubleshoot and
reliable, user friendly IP based
software.
Conduct safety speeches at Shell
Beach School - Officers partnered
with the Office of Traffic Safety to
bring a Bicycle Safety message to
Shell Beach Elementary School.
Coloring activity books were
distributed to all students while
officers shared the importance of
riding safely.
Conduct checks of areas for illegal
encampments - Due to the increase
in activity in Pismo Beach of this
type, a goal was set to proactively
monitor areas prone to
encampments. Since the increased
patrol, encampments have
diminished.
Research new shooting range
options - The PD’s existing
shooting range options were not
adequate to conduct the types of
training needed by our officers.
Since the PD does not have its
own shooting range, other options
needed to be investigated. An
arrangement was made with San
Luis Obispo Police Department for
full use of their range facility.
Host a South County Active Shooter
training - As host of this training,
Pismo Beach PD used a local school
(during non-school hours) as the
location to train county agencies
utilizing state of the art active
shooter replication scenarios.
Conduct tobacco, alcohol, and
prostitution sting operations (one
each) - Our department worked in
conjunction with other county and
state agencies to conduct these
three kinds of sting operations.
GOALS COMPLETED
Opposite page: Officer Gillis being interviewed by a CALEA assessor Dispatcher
Deborah Moskowitz Officer Carson teaching bicycle safety to grade schoolers.
This page: Chief Miller performing a weapon’s inspection Sergeant Blevins being
sworn in during his promotion ceremony South County Active Shooter training
participants
9
PISMO BEACH POLICE DEPARTMENT ANNUAL REPORT 2016
2016 Crime & Activity Statistics
92
170
300
108
81
242
99
143
234
118
143
278
108
170
150
79
129
254
Vandalism/GraffitiTraffic AccidentsNarcotics OffensesForgery/FraudDUIDisorderly Conduct
This graph shows various Part 1 (felony)
offenses that have occurred between 2014
and 2016. The increase in larceny (petty
theft) has doubled from 2014 while the
remaining offenses have stayed the same, if
not decreased. This staggering difference is
due to changes in legislature which
occurred during this time. Similar changes
have been seen throughout the state.
Below is a 3 year comparison of various Part 2 (non-felony) crimes in Pismo Beach from 2014 to 2016. The most
drastic increase is in the area of narcotics offenses which jumped from 150 to 300 incidents per year. This is directly
related to legislature which went into effect in 2014 and 2015. Other areas of crime are within range of prior years.
DUI arrests have dropped to their lowest in 5 years, in part due to the popularity of Uber taxis.
2014
2015
2016
10
67
84
65
155 142
84
209
361
407
8 5 6 19 24 23
Assaults Burglary Larceny Robbery Vehicle Theft
INCIDENTS LOGGED
There were a total of 20,781 incidents logged in
2016. This is a combination of public initiated
requests for service and officer initiated activity.
Public requests for service were up 678 since
2015 and they have continued to escalate
overall by 36% since 2012. Officer initiated
activity was down from 10,742 to 8,972. This
was in part due to the department being short
staffed by at least 4 positions for most of the
year.
EST. RESIDENTIAL POPULATION (Census.gov) 7,931
AVG. DAILY TOURIST POPULATION * 5,000
AVG JULY 4TH POPULATION * 75,000
TOTAL INCIDENTS 20,781
PART 1 CRIMES 589
PART 2 CRIMES 2,370
REPORTS GENERATED 2,470
CITIZEN COMPLAINT
For the calendar year 2016 the department
only received one (1) citizen complaint. This
consists of an allegation of misconduct or
improper job performance against any police
department employee that if true, would constitute a
violation of department policy, federal, state, or local
law. All complaints received, whether in person or
anonymously, are investigated. The citizen’s allegation
of misconduct was unfounded. The department also
investigated one (1) internal complaint which was
sustained.
1
20,781
PUBLIC REQUESTS FOR SERVICE
OFFICER INITIATED ACTIVITY
2012 2013 2014 2015 2016
11,809 11,131
9,221 8,544
7,604
8,972
10,742 10,661
8,139
9,464
11
* based on estimated stats from the Pismo Beach Conference and Visitors Bureau
Investigations
The Pismo Beach Investigation Bureau is comprised of an
Investigative Sergeant, one full-time Investigator and one part
time Investigator. The bureau also oversees activity of the
Special Problems Unit officer assigned to the County’s Special
Operation Unit and the Community Services Officer who
manages property and evidence. The Investigation Bureau works
directly with the FBI, US Secret Service, Homeland Security,
Joint Regional Intelligence Center, local and outside law
enforcement agencies and the San Luis Obispo District
Attorney’s Office in order to solve and help reduce crime in the
city of Pismo Beach. Due to its small size the bureau utilizes all
available resources in order to conduct large scale investigations.
During the course of 2016, Investigators reviewed over 300
cases, had over 200 active cases, conducted 97 interviews,
closed 110 cases, and conducted 10 background checks for
Concealed Carry Weapon (CCW) permits.
Investigators were responsible for solving numerous counterfeit
and fraud related investigations, burglary cases as well as cases
including rape and child molestation, child pornography, robbery,
assault on officers resulting in injury, kidnapping, and suspicious
death cases. Investigators also conducted Tobacco and Alcohol
stings with the assistance of the Alcohol Beverage Control (ABC)
with great success.
In April of 2016, the Investigative Sergeant began to track the
bureau’s activities utilizing a comprehensive system of data
fields. This assisted in collecting a more specific picture of the
workload processed by the bureau.
over 4,000
pieces of property
were booked as
evidence or for
safekeeping.
PISMO BEACH POLICE DEPARTMENT ANNUAL REPORT 2016
12
This is how we
This year was no exception to prior
years in that the department was heavily involved in commu-
nity activities. Some events were ones we have participated
in for many years, even decades, like the Special Olympics
Torch Run and the POA Thanksgiving Dinner. However some
were newer like Run with the Cops and Operation Surf. Over-
all members of the department participated in or hosted over
20 different activities. It is our pleasure to be part of a city
with such a thriving culture. The City hosts dozens of special
events throughout the year many of which the police depart-
ment participates. City events such as the Clam Festival,
Pumpkins on the Pier and Holiday Harmony are traditional
favorites.
13
STAY CONNECTED
K9 FUNDRAISING EFFORTS
The K9 team brings a diverse form of police benefit to
the department. The team is used for suspect
searches, drug searches and search and rescue efforts
for this agency as well for other agencies needing
assistance. The Pismo Beach PD’s K9 program is fully
funded by private donations. Costs include food,
supplies and medical expenses for the dog, as well as
travel expenses and specialized equipment. It also
includes the initial purchase price of the dog. In 2017,
the Pismo Beach Police Department will be retiring K9
Cannix after 7 faithful years of service with his
handler . The department will be purchasing a new dog
and an officer has been selected as his handler.
Please consider financially supporting the K9 program
to ensure it continues well into the future. Donations
can be made payable to the City of Pismo Beach and
mailed to 1000 Bello St., Pismo Beach, CA 93449, c/o
K9 Team.
PISMO BEACH POLICE DEPARTMENT ANNUAL REPORT 2016
produced by Julie Castaneda, Police Admin. Secretary
1000 Bello Street
Pismo Beach, CA 93449
(805) 773-2208
www.pismobeach.org/police
K9 Handler & SWAT team member with Cannix
K9 Cannix