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PBPD Annual Report 2016ANNUAL REPORT 2016 PISMO BEACH POLICE DEPARTMENT A NATIONALLY ACCREDITED LAW ENFORCEMENT AGENCY PUBLIC SUPPORT Our community has given an outpouring of thanks to our department over the last year. They have shared their amazement for our staff’s hard work, compassion and sacrifice. This dedication and professionalism, the drive, tenacity, and innovation is trademark to Pismo Beach PD. The high quality and high expectations of this department have become a natural way of doing business and it’s what our citizens deserve. We are so grateful for the expressions of kindness we’ve received in the form of donuts, flowers, cards and posters. These make a huge impact to our staff knowing that we are appreciated. PISMO BEACH POLICE DEPARTMENT ANNUAL REPORT 2016 A Pismo Beach Police Department Honor Guard member places a single rose in front of a photo of a fallen officer during the 2016 Peace Officers Memorial. Contents  PUBLIC SUPPORT / INSIDE COVER  CHIEF’S MESSAGE / 2  DOOR TO DOOR / 4  ACCREDITATION  DEPARTMENT INSPECTION  PARKING BUREAU IMPROVEMENTS / 5  MY COP UPGRADE  ACTIVE SHOOTER TRAINING / 6  MOBILE FIELD FORCE UNIT  CRITICAL INCIDENT TRAINING EXPANDS TO ALL CITY EMPLOYEES  EMPLOYEES OF THE YEAR / 7  BABIES AND MORE BABIES  RACIAL DEMOGRAPHICS  2016 GOALS & ACCOMPLISHMENTS / 8  2016 CRIME & ACTIVITY STATISTICS / 10  INVESTIGATIONS / 12  THIS IS HOW WE STAY CONNECTED / 13  K9 FUNDRAISING EFFORTS / BACK COVER PISMO BEACH POLICE DEPARTMENT ANNUAL REPORT 2016 CHIEF’S MESSAGE Welcome to the Pismo Beach Police Department 2016 Annual Report. Once again, I would like to thank you for taking the time to review how your police department performed in 2016 and what we can look forward to on 2017. I hope you will find on these pages that your police department continues to operate efficiently, offers a high level of customer service, and adheres to the highest standards recognized at the national level. 2016 was a successful year with many accomplishments, both planned and unexpected, spanning from small to large, and I am pleased to report the department continues to explore options to provide even better service tomorrow than we did yesterday. 2016 started out with a sense of stability. We began the year by hiring two officers that put us closer to full deployment. One of those officers, a lateral, decided to return to his previous department. That position along with an injury that pulled one of our academy recruits out of the academy, put us back to where we were mid-2015. Once again, the Support Services Division began several recruitments in hopes of finding the caliber of employees our community is used to employing. Also, we found the need to proceed with a five year audit of the Parking Bureau which the department had absorbed in July of 2015. This audit was necessary to resolve budget issues, inadequate staffing planning, and new regulations that would bring that bureau up to department expectations and CALEA accreditation standards. This was a two month long project that kept the Operations Division and the Chief’s Office busy as it led to policy reform, budget analysis and revision, Council action, and personnel changes. Almost immediately, 2016 looked to be another year of change rather than stability. In March of 2016, data collected demonstrated that misdemeanor larceny crime levels were consistent to the increase observed state-wide. Most communities were witnessing similar levels and data analysis showed that 93% of thefts were from unsecured locations such as from vehicles, garages, sheds and other storage. The department needed to get the word out to the community that diligence was needed to secure these locations. A door -to-door flyer distribution program was quickly implemented. It took just over 3 weeks to knock on every door in the City with the results being a reduction in petty theft. More specifics on this program are highlighted in this report. As spring 2016 approached we continued to strengthen and continued our many outreach programs. “Run with the Cops” had record participants in both our spring and fall runs. We participated in and/or hosted over 20 events including our annual Pizza on the Pier, Brief the Chief, Special Olympics Torch Run, Back -to-School Traffic Safety Program, a robust Halloween Safety Program, Start Smart Teen Driver Education Program, Operation Surf, Annual Turkey Dinner for the Less Fortunate, and Secret Santa Deliveries. We find great value in these programs and believe in the legacy of many of them. Summer of 2016 was filled with preparation for the department’s fourth on -site assessment from the Commission on Accreditation for Law Enforcement Agencies (CALEA). Our Accreditation Manager, Sherry Lange, had us in great shape as far as documentation of compliancy for the 492 standards were concerned. However, the station needed to be prepped, the staff needed the pre on-site training, public relations plan confirmations and other details needed to be finalized. As 2 scheduled, the assessment team arrived during the first week of August and after four days of microscopic evaluation, the Pismo Beach Police Department Accreditation Team felt very confident of reaccreditation. In November 2016, the Accreditation Team, along with the Mayor and City Manager, attended the CALEA Accreditation Commission in Charleston, South Carolina where we were re-accredited Gold Standard with Excellence. One of the goals moving forward is the department’s direction towards intelligence led policing. Fall of 2016 was spent planning and developing a strategy to begin this endeavor. I hope to be able to report to you next year that the Pismo Beach Police Department has a formal data analysis program with GIS ability to move us from the current collection and collation to actual analysis, dissemination, and action based policing. This will tie into the new and improved “My Cop” program to include a mobile device app where crime statistics by city zone will be made available as well as several additional features. 2016 was a successful year and once again the men and women of the Pismo Beach Police Department met the challenges both planned and unplanned. Their professionalism, patience, and dedication to the safety of the community and visitors continued to be unwavering and I’m proud to serve amongst them. Soon, we will add “adaptive” and “flexible” to our value statement as our personnel are becoming very proficient at these attributes. We feel next year will be one of stability, accomplishment, and growth but will meet whatever challenges are presented. Thank you again for taking time to review our annual report and for the continued support of your Pismo Beach Police Department. Sincerely, Chief Jake Miller 3 Peace Officers Memorial 2016 in Atascadero DOOR TO DOOR In March of 2016, statistical data collected and collated showed the City of Pismo Beach was experi- encing an approximate 41% rise in petty theft. State-wide data was showing 43% and other local cities were experiencing 41%- 43% as well. It is believed that changes in legislation beginning originally in 2011 and again in late 2014 may have exacerbated the problem. Whatever the cause, it was up to the PD to try and find a solution. As the collated data was analyzed, it demon- strated that in 93% of the cases, property stolen was from unlocked vehicles, garages and sheds. The police department continued to make arrests for these crimes utilizing patrol methods and policing models developed specifically for the issue. But the glaring data point highlighting the crime of opportunity needed to be addressed. A flyer was prepared for distribution outlining ways that individuals could proactively keep themselves from being victimized. The only way to insure contact with every resident was to knock on every door. Patrol Staff, Investiga- tive Staff, Admin Staff, and volunteers delivered the message to every door in Pismo Beach begin- ning with the most vulnerable. The program, named “Door to Door Chief’s Brief,” took just over 3 weeks. April of 2016 saw a decrease of 22% in petty theft from unlocked vehicles, garages and other storage areas. May of 2016 also saw a reduction of 12%. Initially the program was a great success but as months went on the rate slowly climbed. Though it did not increase back above 35%, it reminded us that we must constantly use our outreach programs to relate to our community crime prevention awareness. PISMO BEACH POLICE DEPARTMENT ANNUAL REPORT 2016 2016 Highlights ACCREDITATION The department continues to take great pride in its nationally accredited status. 2016 marks the 9th year that the depart- ment has operated under the strict guidelines of standards set forth by the Commission on Accreditation for Law Enforcement Agencies (CALEA). Re- accreditation happens every three years and in August of 2016 the department showcased its performance to CALEA assessors during a 3-day on-site inspection. We were given rave reviews and perfect scores. In November of 2016, members of the department along with the Mayor and City Manager appeared before the CALEA Commissioning Panel in North Charleston, South Carolina. The department was awarded reaccreditation with excellence. Many thanks go out to our Accreditation Manager for keeping us on track and for her tireless work in preparing the depart- ment for this momentous accomplishment. DEPARTMENT INSPECTION Each year the chief of police performs an inspection of his staff to review equipment readiness and professional quality standards. It is a rare opportunity that the department gets to gather as a group collectively so this year the Chief capitalized on the opportunity by hosting a barbecue following the inspec- tion. He invited friends and family to attend the inspection and the barbeque and had a photographer on hand to take officer and family photos as well as an all-department portrait. 4 PARKING BUREAU IMPROVEMENTS In its continuing effort to improve service and convenience, the City of Pismo Beach is exploring various parking and traffic circulation solutions. The City of Pismo Beach has contracted with Walker Associ- ates to provide a complete parking study and provide recommendations for both the possible expansion and streamlining of the existing paid and timed parking areas. The Walker parking study provides a roadmap to the future, identifying possible future needs and options. The Parking Advisory Committee is currently analyzing the recommendations to make sure any future decision will be a good fit for the City of Pismo Beach, its citizens and visitors alike. As part of the integration of the Parking Bureau into the Police Department, new goals and increased enforcement were a priority to both the City Council and local businesses. Part way through the year, the timed parking area was expanded north and previous month limitations were lifted making timed parking year round. It was quickly determined that focusing on further timed parking enforcement on Price Street was extremely labor intensive, placing the Parking Bureau in a possible budget crisis as there had not been prior planning for this level of enforcement. In an effort to ensure the most responsible use of City funds, a five year audit of productivity and labor requirements was performed and as a result budget adjustments were made to ensure full service and fiscal responsibil - ity for the future. In response to the retirement of the previous Parking Supervisor, a new Parking Supervisor was hired. Several new Parking Enforcement Officers were hired to ensure the goals of the Bureau could be upheld. In 2016, the parking program has proven to be effective in increasing activity and encouraging compliance. MY COP UPGRADE In 2009, the Pismo Beach Police Department implemented a new form of community oriented policing called the My Cop program. This program aimed at addressing quality of life issues and concerns of the community with the overall goal of enhancing the police and community partnership through improved communications between our police officers and citizens. It focused on a full service personalized policing approach where an officer could work in partnership within designated neighborhoods to identify and solve problems in a non-traditional manner. The My Cop program divided the city into nineteen zones. An officer was assigned to each zone to make personal contact with the citizens and businesses served in those zones via email communication. This year the Pismo Beach Police Department is looking to upgrade its My Cop program to a social media platform by developing an App. Citizens can download this app to their mobile device and receive real time alerts on activity in their zones. They can also ask general law enforcement questions, report recurring neighborhood issues or suspicious activity, parking violations, recurring noise complaints, and other quality of life issues not requiring an immediate response directly to their Cop. The new upgraded program will be divided into twelve zones. Look for the roll out of the new Police Department App soon in 2017. My Cop zones soon to be used in the PD’s new app. 5 CRITICAL INCIDENT TRAINING EXPANDS TO ALL CITY EMPLOYEES In response to multiple high profile critical incidents that have recently occurred nationwide, the City of Pismo Beach management team decided to expand critical incident/active shooter training to include all City employees. The first of these trainings was held in December and focused on active shooter incidents, providing the history of such events and the evolution of law enforcement’s response to them. Meaningful discussion was facilitated and employee pre -planning was encouraged. The training was intended to educate employees on the dangers of modern, rapidly developing critical incidents, to foster thought and planning, and to provide the tools necessary for survival in such incidents. Based on feedback from the program, the City of Pismo Beach will be continuing the training on an ongoing basis to ensure to recent strategies are employed. PISMO BEACH POLICE DEPARTMENT ANNUAL REPORT 2016 ACTIVE SHOOTER TRAINING The Pismo Beach Police Department conducted an active shooter/critical incident simulation and training in conjunction with the Grover Beach Police Department, Arroyo Grande Police Department, Cal Fire Pismo Beach, Five Cities Fire Authority, San Luis Ambulance, Lucia Mar School District, and The Red Cross. The training was held at Judkins Middle School in Pismo Beach during non -school hours and consisted of two 8 hour intensive training days to ensure the most employees from each of the represented agencies could participate. Even though the Pismo Beach Police Department annually trains in rapid evolving violent incident training, Command level officers and managers from each of the involved agencies agreed that an active shooter type critical incident will necessitate the response of all neighboring agencies and a collaborative training would be beneficial. The training was very successful and all agencies will replace their individual annual exercises with this cooperative joint training with each of the three law enforcement agencies hosting on a rotational basis. 6 PISMO PD HIRES RECRUITS Law enforcement recruitment has been a tough process of late. Multiple factors contribute to a very small pool of candidates to choose from. As larger numbers of officers retire or move on, numerous national, state, and local agencies have been competing to find the best lateral officer, academy graduate, or entry level candidates from a dwindling pool of qualified individuals willing to go into the public service. The candidates must make it through a long application and testing process, then make it through a rigorous training program. In 2015, the Pismo Beach Police Department initiated a recruit- ment campaign aimed at finding the best local candidates from the Central Coast area. We were looking for local men and women who wanted to serve Central Coast citi- zens and keep this area one of the best in the world. We were successful in finding three such local recruits whom Pismo Beach is currently sponsoring through the Allan Hancock Police Academy. They will soon join the ranks of officers who protect and serve Pismo Beach. Photo courtesy of the Allan Hancock College Law Enforcement Academy webpage 5% 1% 9% 85% 1% 9% 20% 70% 3%3% 29% 65% 1% 4% 27% 68% Other Black Hispanic White Pismo Beach Field Iinterviews Citations Arrests RACIAL DEMOGRAPHICS The Pismo Beach Police Department strives to provide law enforcement equally and fairly without discrimination toward any individual or group. It is the practice of the department to provide services and enforcement regardless of race, ethnicity, nationality, sexual orientation, gender, religion or cultural background. This graph show the racial makeup of Pismo Beach as compared to the racial composition of common police activities. The City of Pismo Beach is a tourist community, which attracts tens of thousands of tourists each year to our beautiful beaches. Additionally, the surrounding cities and communities in the area have a significantly different demographic base than the City of Pismo Beach. These communities also frequent Pismo Beach on a regular basis and have a significant impact on our statistics. Taking into consideration the City’s tourism demographics, and the demographics of the surrounding communities, our statistics appear to be within reason with the area demographics and service population. These percentages have remained fairly consistent throughout the last 10 years. 5% 1% 3% 1% 1% 9% 3% 4% 9% 20% 29% 27% 85% 70% 65% 68% Pismo Beach Field Interviews Citations Arrests EMPLOYEES OF THE YEAR Officer Kyle Carson was selected as the Officer of the Year and Dispatcher Deborah Moskowitz received the Employee of the Year award. The department is very fortunate to have these two outstanding employees. Officer Carson has just barely been on with the department for a year after graduating the academy but has already shown the maturity of a seasoned officer. His genuine kindness and teamwork combined with his drive for police work make him a stellar officer. Dispatcher Moskowitz came to us after many years with another agency so we benefited right away from her experience. Her sweet spirit and cheerfulness make her a pleasure to have on shift. We thank them both for their contributions to this department and the City and wish them many more successful years with the Pismo Beach Police Department. BABIES AND MORE BABIES Our PD family is growing! This year alone five babies were born to officers and dispatchers in our agency. We love the opportunity to see these little bundles of joy when their parents bring them by for a visit. 7 2016 GOALS AND ACCOMPLISHMENTS The Chief meets annually with command staff and sergeants to assemble goals for the coming year that are measurable, obtainable, financially feasible, and beneficial for the department and community. Some goals are cyclical, like accreditation, others upgrade or plan for new programs or equipment, and still others address problems or proactivity design new enhancements to police services. Goals are set for both divisions in the department, Operations and Support Services, and progress is reviewed at monthly staff meetings. There were 18 goals set in 2016 of those, 8 were accomplished, 9 are in process and 1 is on hold. This year our biggest goals were to fill six Police Officer positions and to upgrade our Dispatch Communications systems. These goals will be fully accomplished in January 2017 with the bulk of the planning and legwork being performed in 2016. PISMO BEACH POLICE DEPARTMENT ANNUAL REPORT 2016 8 Fill six (6) Police Officer positions - Recruitment has been on-going since 2015 and at the close of 2016 all six vacancies have been filled. Three of the six positions were filled by Police Recruit trainees who are being sponsored to attend the local police academy. They are set to graduate in June of 2017. Upgrade the 911 System - This is the computer based phone system used by Dispatchers to answer 911 calls and perform switchboard functions for emergency and non-emergency calls. Every five years the state provides grant funding to upgrade this system. This year the upgrade will include a smaller infrastructure with more capabilities and be a stand-alone system. Upgrade the Dispatch Radio System - This is the system used by Dispatchers to communicate with officers in the field. The radio system used to be part of the 911 phone system, however they have now been split and are being handled by two different vendors. Enhanced features include modular, simplified components that are easier to upgrade and troubleshoot and reliable, user friendly IP based software. Conduct safety speeches at Shell Beach School - Officers partnered with the Office of Traffic Safety to bring a Bicycle Safety message to Shell Beach Elementary School. Coloring activity books were distributed to all students while officers shared the importance of riding safely. Conduct checks of areas for illegal encampments - Due to the increase in activity in Pismo Beach of this type, a goal was set to proactively monitor areas prone to encampments. Since the increased patrol, encampments have diminished. Research new shooting range options - The PD’s existing shooting range options were not adequate to conduct the types of training needed by our officers. Since the PD does not have its own shooting range, other options needed to be investigated. An arrangement was made with San Luis Obispo Police Department for full use of their range facility. Host a South County Active Shooter training - As host of this training, Pismo Beach PD used a local school (during non-school hours) as the location to train county agencies utilizing state of the art active shooter replication scenarios. Conduct tobacco, alcohol, and prostitution sting operations (one each) - Our department worked in conjunction with other county and state agencies to conduct these three kinds of sting operations. GOALS COMPLETED Opposite page: Officer Gillis being interviewed by a CALEA assessor  Dispatcher Deborah Moskowitz  Officer Carson teaching bicycle safety to grade schoolers. This page: Chief Miller performing a weapon’s inspection  Sergeant Blevins being sworn in during his promotion ceremony  South County Active Shooter training participants 9 PISMO BEACH POLICE DEPARTMENT ANNUAL REPORT 2016 2016 Crime & Activity Statistics 92 170 300 108 81 242 99 143 234 118 143 278 108 170 150 79 129 254 Vandalism/GraffitiTraffic AccidentsNarcotics OffensesForgery/FraudDUIDisorderly Conduct This graph shows various Part 1 (felony) offenses that have occurred between 2014 and 2016. The increase in larceny (petty theft) has doubled from 2014 while the remaining offenses have stayed the same, if not decreased. This staggering difference is due to changes in legislature which occurred during this time. Similar changes have been seen throughout the state. Below is a 3 year comparison of various Part 2 (non-felony) crimes in Pismo Beach from 2014 to 2016. The most drastic increase is in the area of narcotics offenses which jumped from 150 to 300 incidents per year. This is directly related to legislature which went into effect in 2014 and 2015. Other areas of crime are within range of prior years. DUI arrests have dropped to their lowest in 5 years, in part due to the popularity of Uber taxis. 2014 2015 2016 10 67 84 65 155 142 84 209 361 407 8 5 6 19 24 23 Assaults Burglary Larceny Robbery Vehicle Theft INCIDENTS LOGGED There were a total of 20,781 incidents logged in 2016. This is a combination of public initiated requests for service and officer initiated activity. Public requests for service were up 678 since 2015 and they have continued to escalate overall by 36% since 2012. Officer initiated activity was down from 10,742 to 8,972. This was in part due to the department being short staffed by at least 4 positions for most of the year. EST. RESIDENTIAL POPULATION (Census.gov) 7,931 AVG. DAILY TOURIST POPULATION * 5,000 AVG JULY 4TH POPULATION * 75,000 TOTAL INCIDENTS 20,781 PART 1 CRIMES 589 PART 2 CRIMES 2,370 REPORTS GENERATED 2,470 CITIZEN COMPLAINT For the calendar year 2016 the department only received one (1) citizen complaint. This consists of an allegation of misconduct or improper job performance against any police department employee that if true, would constitute a violation of department policy, federal, state, or local law. All complaints received, whether in person or anonymously, are investigated. The citizen’s allegation of misconduct was unfounded. The department also investigated one (1) internal complaint which was sustained. 1 20,781 PUBLIC REQUESTS FOR SERVICE OFFICER INITIATED ACTIVITY 2012 2013 2014 2015 2016 11,809 11,131 9,221 8,544 7,604 8,972 10,742 10,661 8,139 9,464 11 * based on estimated stats from the Pismo Beach Conference and Visitors Bureau Investigations The Pismo Beach Investigation Bureau is comprised of an Investigative Sergeant, one full-time Investigator and one part time Investigator. The bureau also oversees activity of the Special Problems Unit officer assigned to the County’s Special Operation Unit and the Community Services Officer who manages property and evidence. The Investigation Bureau works directly with the FBI, US Secret Service, Homeland Security, Joint Regional Intelligence Center, local and outside law enforcement agencies and the San Luis Obispo District Attorney’s Office in order to solve and help reduce crime in the city of Pismo Beach. Due to its small size the bureau utilizes all available resources in order to conduct large scale investigations. During the course of 2016, Investigators reviewed over 300 cases, had over 200 active cases, conducted 97 interviews, closed 110 cases, and conducted 10 background checks for Concealed Carry Weapon (CCW) permits. Investigators were responsible for solving numerous counterfeit and fraud related investigations, burglary cases as well as cases including rape and child molestation, child pornography, robbery, assault on officers resulting in injury, kidnapping, and suspicious death cases. Investigators also conducted Tobacco and Alcohol stings with the assistance of the Alcohol Beverage Control (ABC) with great success. In April of 2016, the Investigative Sergeant began to track the bureau’s activities utilizing a comprehensive system of data fields. This assisted in collecting a more specific picture of the workload processed by the bureau. over 4,000 pieces of property were booked as evidence or for safekeeping. PISMO BEACH POLICE DEPARTMENT ANNUAL REPORT 2016 12 This is how we This year was no exception to prior years in that the department was heavily involved in commu- nity activities. Some events were ones we have participated in for many years, even decades, like the Special Olympics Torch Run and the POA Thanksgiving Dinner. However some were newer like Run with the Cops and Operation Surf. Over- all members of the department participated in or hosted over 20 different activities. It is our pleasure to be part of a city with such a thriving culture. The City hosts dozens of special events throughout the year many of which the police depart- ment participates. City events such as the Clam Festival, Pumpkins on the Pier and Holiday Harmony are traditional favorites. 13 STAY CONNECTED K9 FUNDRAISING EFFORTS The K9 team brings a diverse form of police benefit to the department. The team is used for suspect searches, drug searches and search and rescue efforts for this agency as well for other agencies needing assistance. The Pismo Beach PD’s K9 program is fully funded by private donations. Costs include food, supplies and medical expenses for the dog, as well as travel expenses and specialized equipment. It also includes the initial purchase price of the dog. In 2017, the Pismo Beach Police Department will be retiring K9 Cannix after 7 faithful years of service with his handler . The department will be purchasing a new dog and an officer has been selected as his handler. Please consider financially supporting the K9 program to ensure it continues well into the future. Donations can be made payable to the City of Pismo Beach and mailed to 1000 Bello St., Pismo Beach, CA 93449, c/o K9 Team. PISMO BEACH POLICE DEPARTMENT ANNUAL REPORT 2016 produced by Julie Castaneda, Police Admin. Secretary 1000 Bello Street Pismo Beach, CA 93449 (805) 773-2208 www.pismobeach.org/police K9 Handler & SWAT team member with Cannix K9 Cannix