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PBPD Annual Report 2017A NATIONALLY ACCREDITED LAW ENFORCMEENT AGENCY 2017 ANNUAL REPORT PISMO BEACH POLICE DEPARTMENT A NATIONALLY ACCREDITED LAW ENFORCEMENT AGENCY Table of Contents 01 | Chief’s Welcome 02 | Community Cameras | Crime Analyst Position 03 | DROP Officer | Gang Task Force 04 | Specialty Assignments | Body Camera Conversion 05 | K9 Update | Citizen Volunteer Program 06 | App & MyCop | Recognitions 07 | Support Services Division | Internal Affairs Investigations 09 | Operations Division | Special Events 10 | Statistics & Analysis 12 | Community Involvement On the cover: Police patrol and specialty vehicles at Toucan Terrace overlooking Pismo Beach This page: Officers take time for a photo with a local youth. CHIEF’S WELCOME On behalf of the Pismo Beach Police Department, welcome to the department’s 2017 Annual Report. We always look forward to providing our community and visitors a look into our agency and recap the progress made during the year. Again, I hope you will find on these pages that your police department continues to operate at a high level of efficiency, offers excellent customer service, and adheres to the premier standards recognized at the national level. More than that, I hope you see our very human side through the pictures and articles contained in this report and the enjoyment we get spending time in our community in other than an enforcement capacity. 2017 was a great year for us organizationally. We started the year off sponsoring three new entry level officers from our community through the academy in January with all three graduating in June of 2017. The addition of these three officers brought staffing levels within one position of full. It was tough going for a couple of months in the Records Bureau due to retirements. However, the supervisor kept it afloat while we hired and reorganize creating a dedicated position for a Crime Analyst. Testing for a certified Crime Analyst began late 2017. After a few years of rebuilding the staff, we were finally able to get management and supervisors off-site for a team building. As most of the team had long standing relationships of 10 to 20 years of working with each other, we discovered there was great common respect for one another and could just focus on the agency. We utilized a non-law enforcement facilitator with a strong background in strategic planning to assist us with the foundation of a five year strategic plan. The agency has not had a strategic plan in place to date. This plan would satisfy a national accreditation standard we having been opting out of since we became accredited. We are finalizing the plan early 2018 and will brief you on that next report. Many department members remember that I had mentioned, years ago as a Traffic Sergeant, that someday if I were the Chief, we would try letting traffic work itself out on 4th of July rather than the numerous road closures and traffic control that seemed to increase each year. With planning from our current traffic bureau, we tried it! There was almost no difference in the congestion time and allowed for many more available high profile teams to handle other calls during the peak traffic time. I am very proud at the courage and enthusiasm the current staff has for trying new ideas to increase our efficiency. On the national accreditation front, after another successful onsite and re-accreditation with the Commission on Accreditation for Law Enforcement Agencies (CALEA) in 2016, this was the first year that we were mandated to migrate to the new web-based annual auditing format. Once again, our Accreditation Manager, with support from the entire department, had us in great shape and ALL files were prepared for review for 2017. We passed again with no file maintenance issues and 100% compliance to 150 mandated files randomly audited. In 2017 we introduced many new technological items to the department. We upgraded our 911 system, upgraded and installed new radio interfaces, migrated to a smart device subpoena application which allows staff to manage subpoenas from their phone, we began utilizing a web-based scheduling program with a text alert feature, and completed the build out of the very first Pismo Beach Police Department App. On the app, you will find many helpful features but we are most excited about the renovation of the “MyCop” program. Once again, on behalf of the entire Pismo Beach Police Department, I would like to thank our community for their ongoing support and trust in their police department. We continue to strive to make you proud and stay on the cutting edge of our profession using best practices, state of the art policies and procedures congruent to national standards, always researching better ways to deliver services, and provide our community an atmosphere and environment in which citizens and visitors enjoy social order and a pleasurable quality of life. Sincerely, Chief Jake Miller 1 COMMUNITY CAMERAS In an effort to increase public safety services, the City of Pismo Beach has joined the growing number of cities utilizing modern technology to deter crime, better manage traffic congestion, create leads to otherwise unsolvable cases, and enhance emergency operations. Cameras placed in urban areas have been utilized for several years and original thoughts of apprehension have turned to support with results of crime apprehension, traffic circulation improvement, and emergency operations enhancement. The City is planning to do the same with the use of Community Cameras placed in various locations throughout the City. Current technology has allowed us to gain up to four views of any one location with the ability to remotely control angles for the best view of any desired location. The Pismo Beach Police Department is taking the lead in the “ComCam” program and is currently installing infrastructure that will allow the possibility of collecting video data, along with real time monitoring of selected areas. The City of Pismo Beach currently has five test camera locations including one location in the downtown core, one on Price Street, one on Bello, one on Five Cities Drive, and a large 32x zoom over-watch camera that provides views of the downtown core. Camera sophistication allows the transfer of data either by utilizing Wi-Fi or cellular technology. In an effort to expand this program, the Pismo Beach Police Department will be hosting a partnership program for local residents and business owners wishing to have these cameras nearby. The Pismo Beach Police Department believes that, properly managed, this program will lead to safer neighborhoods, reduced criminal behavior, and more efficient uses of current public safety resources. CRIME ANALYST POSITION To assist in the Chief's direction towards Intelligence Led Policing, a position for a certified Crime Analyst with GIS certification was created by reducing the department’s number of Records Technicians. This position will work closely with the Office of the Chief to provide current crime developments and provide needed intelligence of predictable trends expected. Accurate and reliable data collection, collation, and dissemination will be utilized and analyzed to enhance patrol deployment, investigative models, and event strategies. This is a great step towards the police department’s ability to analyze crime trends and begin its endeavor for both intelligence led policing and predictive policing. This information will also be used to report track and trends along with mapping to other departments in the city as well as the community. Some of the generated information and mapping will also be available to the MyCop participants utilizing the Pismo Beach Police Department mobile app. Accurate crime statistics and reliable data can demonstrate localized trends that can lead to enforcement models suited for the specific issue. As the department continues in this direction, evidence based policing will also be utilized to join efforts with the academic partners to create scientific based solutions or utilize academic information already available to predict outcomes. This philosophy lends itself perfectly to the idea of doing more with less. 2017 HIGHLIGHTS 2 Pismo Beach Police Department Community Cameras have gained support by the public and are now being used by the PBPD in high traffic areas with expansion and partnership programs planned for the near future. GANG TASK FORCE Recent changes to law decriminalizing many narcotic offenses limited activities in the ability to provide effective narcotics enforcement on a large scale. With the San Luis Obispo County Sheriff’s Department committing significant resources by increasing the Gang Task Force to address the gang presence growing in the county, the Pismo Beach Police Department in cooperation with the Sheriff’s Department joined the efforts to reduce organized gang activity in Southern San Luis Obispo County and specifically those crimes traversing the City of Pismo Beach. The Pismo Beach Police Department reassigned their officer from the Narcotics Task Force to the Gang Task Force Street Team. GTF officers are tasked with investigating, tracking, identifying, and reducing the criminal activities of members involved in organized gang activity to include stolen property and narcotics. The benefit of such a partnership is the sharing of resources and intelligence leading to far more effective enforcement. GTF Officer Justin Francis DROP OFFICER The Downtown Resource Officer Program (DROP) is an enriched program of the existing bicycle unit who is dedicated to the downtown / beach zone. The bike unit has proven over the years to be a very valuable asset in the most congested area of Pismo Beach during the peak tourist season. The mission of the bike patrol team has always been to maintain order, enforce traffic laws, municipal codes, alcohol violations, etc. in the downtown area. The overarching goal of DROP is to cultivate a partnership with downtown businesses which ultimately creates a safer atmosphere and social order and a pleasurable experience in the downtown zone. The officer assigned to this detail is motivated to the mission and enjoys the realization that he is a high profile ambassador of the Pismo Beach Police Department in an area where the majority of tourists travel through. The hours of operation for this officer is constantly reviewed, analyzed, and adjusted to insure the unit is deployed during the most critical hours of population influx in the downtown zone. This unit also patrols the beach using the department’s Polaris Ranger side-by- side UTV. This unit will also produce a quarterly newsletter giving the downtown businesses and residents valuable information such as recent crime trends, crime prevention tips, and issues affecting the downtown zone. ANNUAL REPORT 2017 3 Officer Brenden Neary is currently assigned as the DROP Officer and works closely with Downtown Pismo Beach businesses to foster a working partnership which enables enhanced policing services. SPECIALTY ASSIGNMENTS The Pismo Beach Police Department is continually looking at ways to provide better service, more efficient law enforcement practices, and a rewarding workplace for employees. As part of these efforts, several specialty assignments have been created allowing officers to specialize in certain types of law enforcement activities providing additional training opportunities, increased expertise for employees, and better overall service for the entire community. The Pismo Beach Police Department is proud to provide a wide variety of specialty assignments including Motorcycle/ Traffic Officer, K9 handler, Detectives, D.A.R.E. Officer, D.R.O.P. Officer (Downtown Resource Officer Program), S.W.A.T. Officers (Special Weapons and Tactics), Department Rangemasters, Color Guard, and G.T.F. Officer (Gang Task Force). 4 Pismo Beach Police Department PBPD Color Guard at Amgen BODY CAMERA CONVERSION Since the early 2000’s, the Pismo Beach Police Department has been on the cutting edge of issuing and utilizing video evidence collection devices. The first efforts were with the earliest VHS vehicle mounted cameras. Future improvements led to DVD and eventually hard drive based technology. As technology improved, the Pismo Beach Police Department purchased and tested the first of the body-mounted cameras. The successful use of these cameras by the Department’s motor officers led to the purchase of body cameras for every officer in the Department. The cameras were a success though limited with inadequate battery life, easily deactivated power switches, and less than robust mounting systems. The Pismo Beach Police Department researched and identified WatchGuard Body Cameras to be the way of the future. The new WatchGuard body cameras feature high definition picture, extremely robust mounting system, longer lasting batteries, and the ability to link up with like vehicle mounted cameras and technology. As part of technology upgrades in 2017, the Pismo Beach Police Department purchased enough of the new WatchGuard cameras to replace all of the current patrol staff cameras. Future upgrades will include the purchase of additional replacement cameras for all sworn staff as well as an upgrade of our current in-car camera technology to WatchGuard as well. In 2017, the department transitioned to the latest technology in body-worn cameras which offer improved features including the ability to sync with the in-car video camera. K9 UPDATE 2017 was a busy year for the Pismo Beach Police K-9 program. Police K-9 Cannix retired in February of 2017 after 7 years of service. He now lives happily at home with his handler. That same month the department sent the new handler, Officer Chris Siglin and his partner, Police K-9 Goose, to patrol school for five weeks. Goose and Officer Siglin successfully completed the training and immediately made a difference on the street. Officer Siglin and Goose helped protect CHP officers by apprehending a suspect on the freeway resulting in no officers being hurt and the suspect being taken into custody. Officer Siglin and Goose completed narcotics detection school in November and have been providing assistance to patrol in the detection of narcotics. The Pismo Beach K9 program is funded entirely by private donations and Officer Siglin has done a tremendous job fundraising for the program this year. Donations are always welcome and the department also offers custom K9 merchandise for sale. CITIZEN VOLUNTEER PROGRAM The men and women who volunteer for the Pismo Beach Police Department provide an invaluable service to the department and the community that deserves to be recognized and for which we are extremely thankful. This year our Volunteers donated 1,624 total hours. This included 390 hours patrolling the city including the Downtown area, Outlet Mall, extra patrol during Spring Break and Halloween, and providing vacation house checks, 240 hours assisting with over 20 special events including the Classic Car Show, Fourth of July, and Amgen Tour of California, 678 hours performing administrative tasks for the Records Bureau and transporting records to the County Courts and laboratory, and 216 hours in training and other tasks. Converted to salaried hours of an officer or a records technician, it totals more than $86,000 in salary savings. Through their commitment and dedication, our volunteers partner shoulder to shoulder with our sworn and civilian staff and are truly part of the Pismo Beach Police Department family. They represent the Department with the utmost professionalism and as our ambassadors in the public, they show care, compassion, and resourcefulness. The Department is always looking for citizens who would like to volunteer with the Pismo Beach Police Department. Volunteers must first complete a Citizen’s Academy which is a short orientation program. The Citizen’s Academies are hosted jointly with Grover Beach Police Department and Arroyo Grande Police Department. They are held once or twice a year. We look forward to bringing on new volunteers to join the team in the coming year. Volunteer Richard Rell ANNUAL REPORT 2017 5 K9 Goose Officer Siglin and K9 Goose APP & MYCOP The Pismo Beach Police Department finalized and rolled out its new mobile app in 2017. The app allows quick access to information such as press releases, contacts, and links to report an issue, as well as parking information and City services. The department is also excited to showcase its MyCop program, which is offered as a component of the PD app. The MyCop program is designed to connect Pismo Beach locals (residents and business people) with an officer assigned to handle quality of life issues within a specific zone in the city. The police department has divided Pismo Beach into 12 zones. The registration process assigns users to a zone based on their address and allows them direct contact via email and voicemail to the officer who oversees their zone. The Department will also be able to send push notifications to one, several or all zones and post crime stats specific to each zone. The app is available for both Android and Apple devices. For those that do not reside in Pismo Beach but would like to register for MyCop, we recommend using the department’s address, 1000 Bello St., which is in Zone 8. 6 Pismo Beach Police Department Partnering with the community is of utmost importance to the Pismo Beach Police Department and we hope this app offers a new level of connectivity and information sharing. RECOGNITIONS 2017 OFFICER OF THE YEAR Sergeant Dan Herlihy received recognition this year for his many contributions to the department including his oversight of the Police Recruits mentoring program and the Field Training Program that followed, his leadership of the Investigations Bureau as the Investigative Sergeant and his mentoring of patrol staff and other supervisors as the senior Sergeant of the department. Dan has risen to this senior position in just four year’s time and to be voted the Officer of the Year by his peers is a great accomplishment. 2017 EMPLOYEE OF THE YEAR Support Services Supervisor Anita Channell had an amazing year in 2017. She was faced with some overwhelming challenges with staffing levels in both the Records Bureau and Dispatch Center and met these challenges with tenacity and a positive spirit. She bent over backwards to make sure the department kept running and ensured that positions were ultimately filled with high caliber staff. 5 INTERNAL AFFAIRS INVESTIGATIONS The Pismo Beach Police Department considers the investigation of complaints regarding an employee’s actions or our policies to be one of our most important missions. Supervisors who have received specific training in internal affairs investigative procedures investigate all complaints objectively and thoroughly. At the conclusion of the investigation the findings are provided in writing to the complainant. Citizen complaints consist of an allegation of misconduct or improper job performance against any police department employee that if true, would constitute a violation of department policy, federal, state, or local law. Complaints may be initiated externally by a citizen or internally by a department employee. All complaints received whether in person or anonymously are investigated. During the calendar year 2017, the Pismo Beach Police Department received one (1) external complaint and zero (0) internal complaints. The allegation of misconduct was sustained. The Pismo Beach Police Department is very proud that its employees attract very little formal complaints. It is and will always be the goal of this department to reduce the number of complaints and continued training has proven to be the success of this endeavor. The Support Services Division consists of Administration, Communications Bureau, Records Bureau, Investigations Bureau including the Special Problems Unit and Property and Evidence. The Support Services Commander also oversees budget, facilities and fleet, personnel and hiring, internal affairs, training and accreditation. SUPPORT SERVICES DIVISION Officer Tyler Smith is sworn in after his academy graduation. The department hired a total of four officers in 2017, three of which attended the local police academy fully sponsored by the department. Officers Will Anderson and Erik Jimenez train in the use of defensive tactics. All officers receive annual perishable skills training to include emergency vehicle operation, defensive tactics and firearms training. ANNUAL REPORT 2017 7 Nicole Robles filled a Records Technician position left vacant in 2017 by the retirement of Kim Lang who had been with the agency for over 15 years. Dispatcher Theresa Rabaut (also pictured) works a split roll in Records and Dispatch. Dispatcher Rachel Delkener came to the department in 2017 as an experienced dispatcher from another agency. She proved to be an incredible asset to the team and is now already training our newest dispatcher. 6 Photo: Two PBPD Officers assist a visitor to Pismo Beach on a crowded 4th of July in 2017. 8 Pismo Beach Police Department SPECIAL EVENTS The City of Pismo Beach Special Events Committee reported that the city has a special event license issued for almost every weekend during the year. Events like AmpSurf, a surfing experience for amputees, and numerous 5K runs draw crowds to the beach. Food events like Wine, Waves & Beyond and the Taste of Pismo bring visitors to lavish outdoor venues. Crowds reaching 100,000 gather to enjoy the Classic Car Show and the 4th of July Fireworks Celebration each year. Because of this, Pismo Beach PD practices a unique form of tourism oriented policing which requires focused resources, special preparation and planning and specialized equipment and vehicles. During these large events, police services are stretched to their limits and assistance from surrounding agencies is sometimes required. 7 OPERATIONS DIVISION Upper Right: K9 Goose exists a vehicle during a training exercise. Goose and his handler attended 200 hrs. of initial training this year as well as receive monthly training on an on-going basis. Center: Corporal Jodi Weimer taught Drug Abuse Resistance Education (D.A.R.E.) to 6th graders of the local elementary school. She congratulates a student who graduat- ed the D.A.R.E program. This was Cor- poral Weimer’s sixth and final year in the D.A.R.E. assignment. Lower Left: Officer Scooter Gillis assists CalFire paramedics during a scaffolding collapse at the cliffs of Pismo Beach. Many times officers are the first on scene at medical emergencies and are trained in lifesaving techniques. Photo courtesy of Ryan Hales 6/27/2017 Upper Left: Officer Maria Espinoza hands out flyers to drivers in the school zone on the first day of school as part of a traffic safety effort to keep kids safe near schools. The Operations Division encompasses all aspects of the Patrol function which includes the Traffic division, reserve officers and citizen volunteers and oversees the Parking Bureau, K-9 team, S.W.A.T team, temporary holding facility, the D.A.R.E program, the “MyCop” program, Special Events planning and the Emergency Operations Center. ANNUAL REPORT 2017 9 Photo by Ryan Hales 6/27/17 Calls For Service 10,885 ↓ -7 % Self Initiated Activity 10,099 ↑ +8 % Top Pt 1 Crime Larceny: 273 ↓ -32% Top Pt 2 Crime Narcotics Offenses: 202 ↓ -34% 10 Pismo Beach Police Department STATISTICS & ANALYSIS PART 1 CRIMES Part 1 crimes include felony crimes against people and property. Larceny (theft) has proven to be the most common Part 1 crime in Pismo Beach. New legislation in recent years inadvertently led to a high spike in theft. However, outreach and proactivity beginning in 2016 have demonstrated a reduction through 2017 resulting in a 32% reduction. All other Part 1 crimes are at the mean with prior years. WORKLOAD Calls for service have declined by 7% while officer initiated activity has risen by 8%. The direction for proactive intelligence led patrolling to decrease larceny may have resulted in this increase in officer initiated activity reducing the need for citizens to report. Assisting that endeavor was the addition of filling three of four open positions in 2017 who were assigned directly to patrol. Ofcr Initiated Activity Calls For Service 2014 2015 2016 2017 RACIAL DEMOGRAPHICS The Pismo Beach Police Department strives to provide law enforcement equally and fairly without discrimination toward any individual or group. It is the practice of the department to provide services and enforcement regardless of race, ethnicity, nationality, sexual orientation, gender, religion or cultural background. This graph show the racial makeup of Pismo Beach as compared to the racial composition of common police activities. The City of Pismo Beach is a tourist community, which attracts tens of thousands of tourists each year to our beautiful beaches. Additionally, the surrounding cities and communities in the area have a significantly different demographic base than the City of Pismo Beach. These communities also frequent Pismo Beach on a regular basis and have a significant impact on our statistics. Taking into consideration the City’s tourism demographics, and the demographics of the surrounding communities, our statistics appear to be within reason with the area demographics and service population. These percentages have remained fairly consistent throughout the last 10 years. ANNUAL REPORT 2017 11 PART 2 CRIMES Part 2 crimes are all other offenses not classified as a Part 1 crime. Narcotics offenses reduced by 33% which is due in part to changes in legislature legalizing recreational marijuana. This may also have contributed to the 34% increase in Driving Under the Influence charges. Amgen Tour of California Back To School Safety Clam Festival Cops ‘n Kids Field Day Dr. Seuss Day Easter Eggstravaganza Educational Tours of the Station Halloween Safety Holiday Harmony K-9 Demonstrations Memorial Day Service Operation Surf Pie Challenge for Terminally Ill Pizza on the Pier POA Thanksgiving Dinner Pumpkins on the Pier Red Ribbon Week Run with the Cops Secret Santa’s Elves Christmas Delivery Shell Beach Stroll Sheriff’s Day at the Ranch Special Olympics Torch Run Tip A Cop Dinner for Special Olympics Veterans Day Service Youth Bicyclist for Officers’ Me- morial The department was heavily involved in community activities as it is every year. Some events were ones we have participated in for many years, even decades, like the Special Olympics Torch Run and the POA Thanksgiving Dinner. Some were new this year like the Pie Challenge done to raise funds and awareness for terminally ill young adults. Overall, members of the department participated in or hosted over 20 different activities. It is our pleasure to be part of a city with such a thriving culture. The City hosts dozens of special events throughout the year, many of which the police department participates. Staying connected with the community in a positive, interactive way is very important to the department so it is with pleasure that we add as many events to this list as we can. Pizza on the Pier POA Thanksgiving Dinner Pie Challenge for Terminally Ill 13 COMMUNITY INVOLVEMENT 12 Pismo Beach Police Department K9 Demonstration Halloween Safety Youth Bicyclist for Officers Memorial Special Olympics Torch Run Run with the Cops Staying Connected & Giving Back ANNUAL REPORT 2017 13 In 2017, the department celebrated the retirement of Lead Dispatcher Elvia Ramos. Elvia’s career spanned almost 4 decades with 35 years of dedicated service to the citizens of Pismo Beach. Her unprecedented professionalism and infectious laugh will be missed. PISMO BEACH POLICE DEPARTMENT ANNUAL REPORT 2017 Produced by Julie Castaneda, Police Admin. Secretary 1000 Bello Street, Pismo Beach, CA 93449 (805) 773‐2208 www.pismobeach.org/police Happy Retirement!